We’re always eager to hear your feedback. If you have any comments about your experiences, you can send them to us via email, at firstname.lastname@example.org.
It’s important that we always meet your expectations of care and service, and resolve any complaints as efficiently, effectively and politely as possible. We take complaints very seriously, investigate them in a full and fair way, and take great care to protect your confidentiality. We will never discriminate against a patient who has made a complaint.
If you are not entirely satisfied with any aspect of our care or service, please let us know as soon as possible so we can address the issue promptly.